Refund and Cancellation Policy

Every scenario, drug reference, and quiz case in VitalSaver is available at no cost. There is no subscription, no licence, no paywall, and no feature that a payment unlocks.

A support payment is a voluntary contribution toward running costs. You receive no product, service, or additional access in exchange for it.

Because a contribution is a gift rather than the purchase of goods or services, contributions are generally non-refundable once processed.

We will refund a contribution in full, without argument, in any of the following cases:

• You were charged more than once for what you intended as a single contribution.
• You were charged an amount other than the one you selected.
• The payment was made without your authorization.
• You contributed by mistake and tell us within 30 days of the charge.

Email info@fjanesth.com with the approximate date and amount of the payment and the email address used at checkout. You do not need to give a reason for a request that falls under section 3.

We aim to reply within 5 business days. Approved refunds are issued to the original payment method through Stripe; how quickly the credit appears is determined by your card issuer or bank.

If a recurring contribution is ever offered, you may cancel it at any time and it will stop at the end of the current period. Cancelling stops future charges; it does not automatically refund past ones, which are handled under sections 2 and 3.

If something has gone wrong with a payment, please contact us first — we would much rather fix it directly and quickly than have you go through a dispute with your bank.